Gap Analysis

A preliminary review demands a site visit.  We will need to discuss your business, how you operate and the type of management system that you wish to see developed.  We will carry out a gap analyses and provide you with a report detailing what action is required to meet the requirements of an effective quality or environmental management system.  The standards applied are generally ISO 9001 for quality systems, ISO 17025 for quality management in testing and calibration laboratories and ISO 14001 for the management of environmental aspects.  Should you wish to get more information prior to committing to spend money, contact us at info@isoquest.co.uk. 

Establishing Management Systems

The ISO 9001, ISO 14001and ISO 17025 standards all require commitment from top management, but senior managers should not be spending lengthy periods of time setting up systems, when they should be managing the business.  Isoquest can provide as much, or as little assistance as you require for the process of gaining ISO accreditation or certification.   We are able to demystify ISO terminology, write a quality or environmental manual and formalise procedures and process management.  We will also liaise with the chosen certification or accreditation body, assist with the initial audit and provide ongoing if required.

Outsourcing System Management

Your business may not be able to justify a full time quality or environmental manager.  Key staff probably don't have sufficient time to take on the responsibilities of quality or environmental management without it affecting their work.  Isoquest can provide the support and expertise required to maintain your ISO management systems, without employing a full time manager or losing staff time.

Training

A critical requirement of any system that sets out to manage the quality or environmental aspects of a business is that staff are familiar with the business' objectives and are aware of their responsibilities.  We can offer you focused, on-site awareness training at a fair price.

Auditing

Internal auditing is crucial in ensuring that any management system remains effective.  Our qualified lead auditors are experienced at auditing to ISO 14001, ISO 9001 and ISO 17025.  Our experience has been gained in a variety of sectors: in retail, service provision and manufacturing.  An audit by an Isoquest consultant offers the advantage of added value through gaining "best practice" experience from a variety of industries.